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We visited the New York Café in Budapest after seeing it from the hop-on hop-off bus and being impressed by the photos and reputation. The place is indeed very beautiful, with stunning interior design and a luxurious atmosphere. At first, everything felt special and exciting.
However, the service was very disappointing. We waited about 15 minutes to get a table, and then around 20 minutes before anyone came to take our order. We ordered two lungo coffees and one pancake. The pancake arrived after another 20 minutes, but the coffees were still missing. We had to ask multiple times about them, and the answer was simply that there were “too many coffee orders” and we just had to wait, without any apology or explanation.
In total, we spent almost one and a half hours there just for two coffees and one pancake. We also had to go to the counter ourselves to ask for the bill because nobody came.
The total price was around 42 euros, including service charge, which felt high considering the poor level of service. Even the restrooms were not clean, which was disappointing for such a famous and expensive place.
Overall, the café is worth visiting for its interior and photos, but the service and organization did not meet expectations.

We had an outstanding experience at the New York Café in Budapest, and a big part of that was thanks to our server, Noémi. From the moment we arrived, she was warm, professional, attentive, and genuinely welcoming. Despite how busy the café was, she made us feel like valued guests and ensured everything was perfect throughout our visit.

The New York Café itself is absolutely breathtaking, but exceptional service can make or break an experience, and Noémi truly elevated ours. She was knowledgeable, friendly, and always one step ahead of our needs without ever being intrusive.

Thank you, Noémi, for helping make our visit to one of Budapest’s most iconic cafés so memorable. We would happily return and highly recommend both the café and Noémi’s excellent service to anyone visiting Budapest.We had an outstanding experience at the New York Café in Budapest, and a big part of that was thanks to our server, Noémi.

If you are looking to leave a restaurant feeling angry, hungry, and robbed, this is the place for you. Our experience at New York Café was an absolute fiasco costing 27,640 HUF.

The only thing worth seeing is the decor, but even that was denied to us: we were tucked away in a back corner where you couldn't see anything. It felt like being seated with the coal shovelers on the Titanic while everyone else enjoyed the luxury.

The service is abysmal. You have to practically hunt down the waiters just to get noticed. To make matters worse, they served our food before our drinks. After asking for the drinks again, we were told they would take 20 minutes—a blatant lie, as when the coffees finally arrived, the foam had already collapsed. This means they had been sitting there ready for ages, and no one bothered to bring them.

The food was a total letdown (the 6,000+ HUF Eggs Benedict was a joke). They also charged us an unlisted supplement for non-dairy milk without any prior notice.

This is a textbook tourist trap. Don't expect a human response if you complain; they just copy-paste the same generic replies to every negative review. Save your money and your dignity: Budapest has wonderful places to visit, but this definitely isn't one of them

A truly unforgettable experience in one of the most beautiful cafés in the world. The interior is absolutely breathtaking, with stunning architecture, elegant decorations, chandeliers, and an atmosphere that makes you feel like you’ve stepped into another era.

The food and drinks were very enjoyable, beautifully presented, and matched the luxurious setting. Everything felt refined and carefully prepared, making the visit feel special from start to finish.

The café can be busy because of its popularity, but the experience is worth it for the incredible atmosphere and unique setting. It’s not just a place to eat or drink coffee — it’s one of those places you visit for the entire experience.

A must-visit spot in Budapest, especially if you appreciate history, architecture, and elegant cafés. Definitely one of the highlights of our trip.

We visited New York Café in Budapest and, despite the queue being out the door, only had to wait around five minutes for a table.

The café was extremely busy. Inside, it was absolutely breathtaking, but also noisy and quite crowded, with tables packed closely together.

We ordered a homemade lemonade, an orange juice, and two ice creams. Unfortunately, service was slow. It took around 30 minutes for the ice creams to arrive and a further 10 minutes for the drinks. I didn't particularly like the lemonade, although my partner enjoyed it. The orange juice was nice but seemed expensive compared to elsewhere. The ice creams, however, were delicious.

We were seated next to the pianist, and the live music, including the violin, created a lovely atmosphere.

When we asked for the bill, we had to wait another 15 minutes. While it's understandable that the café is very busy, the service felt a little chaotic.

The final bill came to £54. Was it worth it? I'm glad we visited and experienced such an iconic venue, but personally, I didn't feel it lived up to all the hype.

I get what the hype is about this cafe: beautiful location and stunning interiors, live music, even the bathrooms were extremely well kept. But for the price, honestly it's not worth it. I honestly expected a much better service for a cafe with such high prices.
We were walk-ins and didn't find a queue, but right at the entrance things felt uncomfortable. We asked for a table for two and the lady just pointed to a general direction in front of us and left us to attend to the people behind us, leaving us wandering for a good minute before finding another waiter to have us seated; at any normal restaurant we would be accompanied to a table. On top of that, the tables were all stacked up together and left almost no room to walk. Once we were seated, we made the order, and our coffee came up pretty quickly. But it was nothing special, and also the cake we got was left to desire. We could hear live music but it was too noisy to hear it clearly. The worst part is that waiters just walked around the tables briskly without stopping by to check if we were okay, not once we were asked if we needed anything at all, which would be done in any restaurant or cafe, high or low end. We had to ask the bill multiple times before we got it after around 20 minutes (we could see the supervisor of the area just standing there and doing nothing). We were asked to leave a tip for the service, which I usually do, but there was nothing that stood out to me this time around.
For a cafe with such prices and flair I expected a much better service, even just asking us if everything was okay would have been better. I found my fellow customers to be even more polite and likeable compared to the rest of the personnel. I was super excited to come here, but it was a very disappointing experience to me.

Do not patronize the New York Café in Budapest. Though it is beautiful, just go in and look and/or take a picture. But, do not give them your money. The food is okay, nothing outstanding. The service is atrocious. The servers do not want to be there, and could care less if you are. No matter the cost of your meal—and it is expensive—their policy is that you can not get a glass of water. You must buy a bottle of water or order a drink. The tap water in Budapest is excellent, there is no reason for this. We love Budapest and the Hungarian people; this place represents neither except in architecture. Go have a coffee at the Hotel Párisi Udvar or an amazing pastry at the beautiful Café Gerbeaud.

cafe is undeniably breathtaking. The architecture, ceiling details, and overall interior design are spectacular — it truly feels like stepping into a palace. Visually, it delivers.

However, beauty alone doesn’t justify the full experience.

The café was extremely overcrowded, with constant congestion and a chaotic atmosphere. Service did not match the prices or the setting. Staff appeared overwhelmed and inattentive, and the level of service simply didn’t align with what you expect when paying premium menu prices.

If you are charging €16 for a coffee, the basics must be flawless. Unfortunately, the chairs were visibly stained and dirty, which is unacceptable at this price point. Attention to cleanliness and service standards should match the grandeur of the space.

In short: stunning environment, disappointing execution.

The atmosphere was beautiful, and the musicians were excellent, especially the older gentleman -an incredibly talented professional. As for the food, it was decent but nothing particularly special. The coffee was delicious, and so was the cocktail. We tried the Piña Colada and really enjoyed it

We waited for about 20 minutes and sat down.

We ordered cake and cup ice cream. The cake was very dry even though there was whipped cream in between the sponges, and the cup ice cream was delicious.

We sat down for about half an hour for payment, waiting for the waiter but he didn't come. We are sorry to have to go urgently, but we politely said that we would like to request it first. In the end, we asked him to pay, and he chose between a card and cash. However, the waiter didn't come after that, and when I asked another male waiter, he said he wasn't responsible for it and ordered me to sit down with an arrogant, coercive look on his face. It was not a request, it was "sit down." I live in the Netherlands and have never experienced anything like this while traveling around Europe.

So when we went to the desk where we are located, he explained again that it wasn't his job and that he had only one computer, so he couldn't help but be slow in calculating. However, in addition to that computer, there was also a portable payment terminal, a computer in front of the bathroom, and a computer right in front of where I ate. Even with this service, it was mandatory to charge the service.

If the rich want to throw away their money, I recommend you visit.

it is a very popular cafe in the Budapest, but I do not recommend you to go if you do not have enough money or free time. first of all, the waiting period was very long, about 30 minutes if there are no too many people waiting in line. secondly, the service is terrible when you compare it to the price that you have to pay for the food or the drinks. the waiter misunderstood our instructions and bringing us the wrong food for 2 times continuously. and also the serving period was really long. We sit there for about 20 minutes without any waiter to serve us, and after we placed our orders, we didn't receive our food for half an hour after our repeated request that we would like our serving to come up faster. and basically, there was no serving the waiter and waitresses just bring the plates and knives and forks to your table without any introduction of the food, without any correct allocation of the food, without any arrangements of the dishes or the knives or forks. Generally, they just leave all the things to the customers themselves, and they did not do any service that is worth the 15 or 20% of service tax that they requested. and to be honest, the food was really just very, very ordinary without anything that stands out considering its relatively high price in Budapest, it's because I come from Paris and I think the prize already matches the middle upper class restaurants in Paris, however, their service and the quality of their food is really no match to any kind of restaurant in Paris. the only thing that can be praised is the scenery and the inter decoration of the cafe that is indeed very exquisite and beautiful. However, if you just come here for the view and the sizing, I recommend just to order a drink or a piece of cake and do not waste too much time in this spot. to keep my manners, I cannot use worse words to describe this place, but in general, I do not recommend anyone without enough money or free time to come here. Just it's just a theory, ordinary cafe, and if you have been to other western European cities and experience their service and their quality of food, you will surely be disappointed by this cafe.

Enjoyed this place a lot!!! Staff were polite from the beginning to the end, I got my order on time, and tiramisu was absolutely delicious. No words to describe about atmosphere. It’s a super place for artistic souls. Live music made everything even magical. I don’t understand 1star reviews about this place. It worths every amount to pay and enjoy your time. Thank you!!!

We just had breakfast here with my friend, and unfortunately, our experience was disappointing. The staff member named Naomi was very unprofessional. As someone who works in the hospitality industry, I understand the importance of good customer service.

My friend simply asked about the charge shown on the POS machine. We already understood that it was a service charge, but there was no need for the rude attitude in response. To be honest, the level of service we received did not justify an additional service charge.

This cafe feels very overhyped based on our experience. Management should address the attitude and professionalism of their staff, as customer service is a key part of the dining experience.

A beautiful piece of architecture., located in Anantara Hotel. An old New York Life Insurance headquarters for Europe. Stunning from inside. Be ready to wait in line for long before you get inside. But once you're in you won't feel like coming out.
Talking about food... their menu is quite expansive.
We were there for brunch & truly enjoyed it. Although the service was a bit on slower side.
Would i go again... definitely !!!
Also being a fan of Anantara hotels I would love to stay at this beautiful property next time.

So my friends and I decided to visit this cafe while we were wondering around Blaha Lujza. We didn’t know anything about the cafe, but we decided to go in cause there was a huge line outside and thought this place must be good. And it was! The food was delicious, but not gonna lie the coffee I had was not the best. But cocktails were extremely delicious! Actually the best thing about cafe wasn’t even the food it was mostly about this beautiful young lady who served us. If I remember her name correctly it was Bogi. She genuinely served us with a beautiful smile, and funny jokes. We were able to chit chat a bit and she told us about the history of the cafe which we didn’t know about when going into the cafe. This cafe is literally one of the best cafes in the WORLD. I’m not even kidding it’s on some kind of list. So yeah it was really great to chit chat with this young beautiful lady and learn about the history of the cafe. I think as a tourist prices are affordable but I’m not sure if it’s affordable for locals. At the end it’s a once in a lifetime moment in Budapest, if you’re not planning to visit again. I would say it’s worth the time and money. Genuinely the ambiance of this cafe is on another level. Thanks again beautiful young lady Bogi for your beautiful kind assistance!

This place is absolutely incredible! ✨ ✨✨New York Café is not just a café — it’s a true masterpiece. The interior takes your breath away from the very first moment: stunning frescoed ceilings, grand chandeliers, and beautiful golden details make you feel like you’ve stepped into a palace.

The service was excellent — attentive, polite staff and everything was served beautifully. I ordered a cocktail, which was delicious and very nicely presented. The Layered Hungarian potato with bacon and cheese was absolutely amazing — rich, comforting, and full of flavor. The combination of tender potatoes, crispy bacon, and melted cheese was perfect.

The atmosphere is truly special — ideal for experiencing the spirit of Budapest and taking beautiful photos. Yes, the prices are higher than average, but the experience and ambiance are absolutely worth it. I highly recommend visiting! 💙💛✨✨

Our visit today to New York Café was nothing short of exceptional—a truly memorable experience for the whole family.

From the moment we stepped inside, we were captivated by the café’s breathtaking ambiance. The grand architecture, ornate ceilings, and elegant décor create an atmosphere that feels both luxurious and warmly inviting. It’s not just a place to dine—it’s an experience in itself.

The food and drinks were equally impressive. Every dish was beautifully presented and full of flavor, reflecting a high level of care and quality. Whether it was the desserts or the main courses, everything exceeded our expectations.

What truly made our visit stand out, however, was the outstanding service. Ms. K Noemi deserves special recognition for her professionalism, kindness, and attentiveness. She made us feel genuinely welcome, ensured everything was perfect throughout our visit, and added a personal touch that elevated the entire experience.

Overall, this was a fantastic family outing that we will cherish. We highly recommend New York Café to anyone visiting Budapest—both for its stunning setting and its exceptional hospitality. We will definitely be returning!

I waited about 30 minutes to get in because of the line. If you want to skip the queue, come very early (before 8 a.m.) or around 7 p.m there’s almost no wait then.
The café itself is absolutely majestic. The interior is stunning, and there was live music while I was there, violin and piano, which really added to the experience. That part was genuinely impressive.
Service was okay, nothing special. The food, however, was disappointing. It’s quite expensive, which is expected for a place like this, but the quality didn’t match the price. I ordered desserts for €14 each and it was not good at all, extremely sugary and not enjoyable.
Overall, despite the food, I still think it’s worth visiting at least once. The atmosphere and décor fully live up to the hype, and the place feels magical inside. Just don’t go expecting amazing food , go for the experience.

The place is beautiful. The interior is stunning, with lovely ceiling moldings, gilding, and frescoes.
Unfortunately, our experience was RUINED because of terrible service.
We were forced to order one dessert each, even though we had been told beforehand that it was possible to share just one dessert.
When it was time to pay, the waiter even HIT the payment terminal with his hand to make my boyfriend pay faster.
He wasn’t friendly at all — no hello, no thank you, no goodbye.
It’s really a shame, because the setting is gorgeous but the service does not match it.

This isn't just food, this is an experience. I don't understand the haters, the drinks and desserts were excellent. We're they pricey? Yes, but this isn't a run of the mill cafe. You're getting the stunning building, outstanding service (thank you K. Noeimi, you were amazing), and live music by professional musicians. So for all that it's very well priced. I was expecting a queue to get in but fortunately we rocked when it was only drinks and dessert service. I got the 25k hot chocolate which was thick and chocolatey, and the Hungarian sponge cake dessert which I thought was excellent.
Absolutely worth a visit.