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We visited the New York Café in Budapest after seeing it from the hop-on hop-off bus and being impressed by the photos and reputation. The place is indeed very beautiful, with stunning interior design and a luxurious atmosphere. At first, everything felt special and exciting.
However, the service was very disappointing. We waited about 15 minutes to get a table, and then around 20 minutes before anyone came to take our order. We ordered two lungo coffees and one pancake. The pancake arrived after another 20 minutes, but the coffees were still missing. We had to ask multiple times about them, and the answer was simply that there were “too many coffee orders” and we just had to wait, without any apology or explanation.
In total, we spent almost one and a half hours there just for two coffees and one pancake. We also had to go to the counter ourselves to ask for the bill because nobody came.
The total price was around 42 euros, including service charge, which felt high considering the poor level of service. Even the restrooms were not clean, which was disappointing for such a famous and expensive place.
Overall, the café is worth visiting for its interior and photos, but the service and organization did not meet expectations.

We had an outstanding experience at the New York Café in Budapest, and a big part of that was thanks to our server, Noémi. From the moment we arrived, she was warm, professional, attentive, and genuinely welcoming. Despite how busy the café was, she made us feel like valued guests and ensured everything was perfect throughout our visit.

The New York Café itself is absolutely breathtaking, but exceptional service can make or break an experience, and Noémi truly elevated ours. She was knowledgeable, friendly, and always one step ahead of our needs without ever being intrusive.

Thank you, Noémi, for helping make our visit to one of Budapest’s most iconic cafés so memorable. We would happily return and highly recommend both the café and Noémi’s excellent service to anyone visiting Budapest.We had an outstanding experience at the New York Café in Budapest, and a big part of that was thanks to our server, Noémi.

If you are looking to leave a restaurant feeling angry, hungry, and robbed, this is the place for you. Our experience at New York Café was an absolute fiasco costing 27,640 HUF.

The only thing worth seeing is the decor, but even that was denied to us: we were tucked away in a back corner where you couldn't see anything. It felt like being seated with the coal shovelers on the Titanic while everyone else enjoyed the luxury.

The service is abysmal. You have to practically hunt down the waiters just to get noticed. To make matters worse, they served our food before our drinks. After asking for the drinks again, we were told they would take 20 minutes—a blatant lie, as when the coffees finally arrived, the foam had already collapsed. This means they had been sitting there ready for ages, and no one bothered to bring them.

The food was a total letdown (the 6,000+ HUF Eggs Benedict was a joke). They also charged us an unlisted supplement for non-dairy milk without any prior notice.

This is a textbook tourist trap. Don't expect a human response if you complain; they just copy-paste the same generic replies to every negative review. Save your money and your dignity: Budapest has wonderful places to visit, but this definitely isn't one of them

A truly unforgettable experience in one of the most beautiful cafés in the world. The interior is absolutely breathtaking, with stunning architecture, elegant decorations, chandeliers, and an atmosphere that makes you feel like you’ve stepped into another era.

The food and drinks were very enjoyable, beautifully presented, and matched the luxurious setting. Everything felt refined and carefully prepared, making the visit feel special from start to finish.

The café can be busy because of its popularity, but the experience is worth it for the incredible atmosphere and unique setting. It’s not just a place to eat or drink coffee — it’s one of those places you visit for the entire experience.

A must-visit spot in Budapest, especially if you appreciate history, architecture, and elegant cafés. Definitely one of the highlights of our trip.

We visited New York Café in Budapest and, despite the queue being out the door, only had to wait around five minutes for a table.

The café was extremely busy. Inside, it was absolutely breathtaking, but also noisy and quite crowded, with tables packed closely together.

We ordered a homemade lemonade, an orange juice, and two ice creams. Unfortunately, service was slow. It took around 30 minutes for the ice creams to arrive and a further 10 minutes for the drinks. I didn't particularly like the lemonade, although my partner enjoyed it. The orange juice was nice but seemed expensive compared to elsewhere. The ice creams, however, were delicious.

We were seated next to the pianist, and the live music, including the violin, created a lovely atmosphere.

When we asked for the bill, we had to wait another 15 minutes. While it's understandable that the café is very busy, the service felt a little chaotic.

The final bill came to £54. Was it worth it? I'm glad we visited and experienced such an iconic venue, but personally, I didn't feel it lived up to all the hype.

Do not patronize the New York Café in Budapest. Though it is beautiful, just go in and look and/or take a picture. But, do not give them your money. The food is okay, nothing outstanding. The service is atrocious. The servers do not want to be there, and could care less if you are. No matter the cost of your meal—and it is expensive—their policy is that you can not get a glass of water. You must buy a bottle of water or order a drink. The tap water in Budapest is excellent, there is no reason for this. We love Budapest and the Hungarian people; this place represents neither except in architecture. Go have a coffee at the Hotel Párisi Udvar or an amazing pastry at the beautiful Café Gerbeaud.

cafe is undeniably breathtaking. The architecture, ceiling details, and overall interior design are spectacular — it truly feels like stepping into a palace. Visually, it delivers.

However, beauty alone doesn’t justify the full experience.

The café was extremely overcrowded, with constant congestion and a chaotic atmosphere. Service did not match the prices or the setting. Staff appeared overwhelmed and inattentive, and the level of service simply didn’t align with what you expect when paying premium menu prices.

If you are charging €16 for a coffee, the basics must be flawless. Unfortunately, the chairs were visibly stained and dirty, which is unacceptable at this price point. Attention to cleanliness and service standards should match the grandeur of the space.

In short: stunning environment, disappointing execution.

I arrived early in the morning at 7:30AM and didn't have to wait in line at all. I highly recommend coming early!

Before visiting, I read many reviews saying the food wasn't great, so we only ordered drinks. To my surprise, the drinks were actually very good, and the Americano even came with milk. However, the prices are definitely much higher than at other cafes.

I must say that the staff serving us throughout the day were quite nice. However, at the very last moment when we were paying the bill, we were double-checking why there were four items listed when we had only ordered three drinks.

While we were looking, the male waiter rudely and unhappily pressed 0% on the tip option for us. Right at that exact moment, we spotted that the fourth item on the bill was already a 15% service charge. It was a very unpleasant way to end the meal, and with that kind of attitude, I would have pressed 0% myself anyway.